FAQ

FAQ

How to choose the most suitable packing machine for factory?

The packaging machine is a collection of mechanical, aesthetic, and practical products. The specific processes include transferring material, filling, bagging, sealing, and coding. A good packaging machine is about high precision and cost-effectiveness. See below for details:

  • We should know the product material type that you want to pack

  • Cost-effectiveness is the first Principle. Keep in mind that the cheapest option may not always be the best choice.

  • Try to look for a supplier who has a good reputation and a legitimate business license.

  • Better to have plan to visit the factory and pay more attention to the machine, especially machine detail, machine quality always depends on detail, better do machine test with real sample products.

  • Consider their after-sale services: After-sale services such as technical support, repair, and maintenance are essential to the longevity and productivity of your packaging machines. Make sure the supplier offers these services and has a good reputation for customer support.

What information should be provided to factor when customers choose
  • products type, solid products specific sizes

  • Bag sizes and type with pictures

  • Packing weight

  • Packing speed, capacity

  • Special requirements, such as filling Nitrogen, exhausting, zipper close, date printing

  • Power supply voltage, Frequency

  • Factory workshop, Height limited.

  • Powder —— caking condition, damp, solid mix

  • Liquid —— liquid temperature, paste or liquid, liquid volume, if need filing by twice

Where is your factory location? How can I visit your factory?
Our factory is located in RuiAnWenZhou City ZheJiang Province. We warmly welcome your visit. Our city is near ShangHai/Hangzhou.  You can fly to Wenzhou airport and we can arrange a car to pick you up
What is Bengang advantage compare with other supplier?
  • Quality Control: BENGANG implements strict quality control procedures at every stage of the manufacturing process to ensure that each machine produced meets strict quality standards, thereby reducing the likelihood of customer complaints.

  • High-quality material, rigorous selection, rigorous checking, guarantee all machine, Assembly parts, spare parts, and electrical equipment with high quality and stability. Well-known and newest spare parts, long service life, save after period machine maintenance.ISO9001 Certification, Strict management process, discount with large order.

  • Innovation: BENGANG regularly innovates and improves its product offerings to meet the changing needs of its customers, while also utilizing the latest technology for better performance and efficiency.

  • Customization: BENGANG can tailor their machines to meet specific customer requirements, allowing for greater flexibility and adaptability to unique packaging needs.

  • Expertise: With over 20 years of experience in the packaging machinery industry, BENGANG has a team of experts who are knowledgeable and experienced in their craft, providing customers with valuable insights and solutions.

  • Customer Service: BENGANG prioritizes customer satisfaction, providing responsive and timely customer service, technical support, and training to ensure that customers are satisfied with their machines and can operate them to their fullest potential.

Your machine can keep working 24 hours?
In fact it is possible but not recommended, 8 hours a day is the optimum running time
What exhibitions will Bengang machinery attend every year?

We regularly attend exhibitions whenever there is a demand from our customers,such as Canton Fair, Shanghai Propack, Indonesia Propack, Thailand Propack, Germany INTERPACK, America IPACK, and so on.

Welcome to our NEWS&Events page to learn about our latest exhibition information.

 How can I know your machine is designed for my product?
If you don't mind. you can send the sample and we test it on the machine. We will take video and clearer picture for you.lf it is possible we can make video call or video meeting online to showing
Your delivery is 10-60 days, how can realize my order machine?
After we get your deposit in our bank, we will provide you a machine making tracking sheet. And we will take photos and update the sheet every 5-10 days. f you need video to see the machine making process, please tell us, we also can provide every 5-10 days
How about after-sales service?
We make the guarantee time 12 months from the machine's arrival in buyer's  factory and we have a professional  team with an experienced technician to serve abroad and do the best after service to assure the machine whole life  usage.

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